Privacy Policy

Effective Date: March 4, 2026

New Wave Medicine
Website: https://www.newwavewa.com
Email: info@newwavewa.com

New Wave Medicine ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiable Information (PII):
Name, email address, phone number, mailing address, date of birth, and any other details you provide.

Health Information:
Medical history, treatment details, and other relevant health-related data as required for our services.

Payment Information:
Billing details, credit/debit card information, and insurance details used for payment processing.

Communication Data:
Information collected through SMS, email, phone calls, and other communications.

Technical Information:
IP address, browser type, device information, and website usage patterns when you visit our website.

2. How We Use Your Information

We may use collected information to:

• Provide healthcare services and manage patient records
• Schedule appointments and send appointment reminders
• Process payments and insurance claims
• Improve our services and website functionality
• Respond to inquiries and customer support requests
• Send promotional or marketing communications (with your consent)
• Comply with legal and regulatory requirements

3. SMS Communications and Consent

By providing your phone number, you consent to receive SMS messages from New Wave Medicine regarding:

• Appointment confirmations, reminders, and follow-ups
• Important health-related notifications
• Billing and payment reminders
• Promotional and informational messages (only with your explicit opt-in consent)

Opting Out:
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Message and data rates may apply depending on your mobile carrier.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Healthcare providers involved in your care
• Third-party service providers assisting with operations (such as billing, appointment scheduling, and IT support)
• Legal or regulatory authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access, update, or correct your personal information
• Request deletion of your data, subject to legal obligations
• Withdraw consent for marketing or SMS communications
• Request a copy of your records

To exercise these rights, please contact us at info@newwavewa.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: